Policies
Shipping policy
Affected by Covid-19, there will be some delay on the delivery.
Shipping cost
Free shipping
Delivery Method
Doyes use one of the following carriers to deliver your order:DHL, Fedex, EMS, UPS, FedEx is the priority choice on default.Regular deliveries to most metro areas should be within 3-7 business days.
For other rural areas, orders should be delivered within 7-15 business days.
Where can we deliver the package to?
We can ship United States/Canada/United Kindom/German/France/Italy/New Zealand/Australia/Poland
The rest can not.
Processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
About Customs Tax
Customers are responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of China may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Doyes has no control over these charges.
Order Tracking
When an item from your order has been shipped, we will send you a shipping confirmation email which will include a tracking number that enables you to track the progress of the packages from our warehouse to the address you specified. Please note that it may take up to 24 hours before your order tracking information is available from the carrier's tracking system. That means even though your package has already shipped to you from our warehouse, the carrier may not be able to provide any information about your package for up to 24 hours.
Please contact our Customer Service via adam@doyestech.com if you have any problem, you will receive a response as soon as possible.
Doyes. (“Doyes,” “ we,” or “ our”) offers Doyes-branded hardware products, including Doyes cameras and accessories (collectively, “ Hardware Products”). This document (the “Agreement”) sets forth the limited warranties we offer and the terms of sale for Hardware Products that we directly sell.
1. Terms of Sale for Direct Purchases
1.1 Doyes may sell you Hardware Products directly. You must pay Doyes the prices displayed at checkout (for website purchases) or in your purchase order, as applicable, plus applicable taxes and shipping and handling fees.
2. 30-day Refund Policy for Direct Purchases of Doyes Cameras
2.1 Subject to the terms and conditions hereof, persons who purchase eligible Doyes cameras directly from Doyestech.com have thirty (30) days from the date of purchase to return the Doyes camera for a refund less shipping and handling fees (“ Refund Policy”).
2.2 If the packaging has been opened, we may charge a restocking fee equal to 20% of the purchase price. If the returned item is damaged (and not covered under the Limited Warranty) or missing parts or documentation, we may deny or reduce the refund. If you purchase a Doyes camera through a third-party retailer, please see that retailer’s refund policy.
2.3 To request a refund, you must follow the return instructions set forth in Section 6 and ship the item to us within thirty (30) days of your purchase. For clarity, you are deemed to have shipped the item on the date you deliver it to a shipping carrier in accordance with our return instructions.
2.4 The following items are not eligible under our Refund Policy:
Items that were sold as part of a bundle with software or software-as-a-service (SaaS) products and were not separately priced;
Items that were sold to an invoiced account;
Items that were provided on a free or demo basis;
Previously used or “AS IS” items that were marked as such;
Items that were subject to a special offer that disclaimed any refund policy;
Items purchased for resale or export; and
Non-camera accessories (such as a case or stand).
2.5 You will receive any refund through your payment method or by check. Please allow 2-4 weeks for refund processing. All refunded amounts will be paid in, at Doyes' option, U.S. dollars or your local currency.
3. Limited Warranty for Hardware Products
3.1 Subject to the terms and conditions hereof, Doyes warrants to each person who purchases an eligible Hardware Product directly from Doyes or one of its authorized dealers that the item will be free from defects in materials or workmanship (the “Limited Warranty ”) for the following periods:
Hardware Product Limited Warranty Period
Doyes' cameras 1 year
All other Hardware Products not elsewhere specified or included 90 days
3.2 The Limited Warranty begins on the date of purchase. If Doyes provides a repaired or replacement item pursuant to the Limited Warranty, the warranty period will continue through the greater of the original one-year period or ninety (90) days after you receive the repaired or replacement item.
3.3 Where a Hardware Product does not comply with the Limited Warranty, Doyes will, at its option, (a) repair the item; (b) replace it with a new or refurbished item; (c) replace it with a substitute item that provides equivalent functionality (but only if the returned item is no longer in stock); or (d) provide a refund of the amounts actually paid by you (in the case of items sold directly by Doyes only). This is your sole remedy under the Limited Warranty.
3.4 To invoke the Limited Warranty, you must follow the return instructions set forth in Section 6 and ship the Hardware Product to us on or before the end of the warranty period. For clarity, you are deemed to have shipped the item on the date you deliver it to a shipping carrier in accordance with our return instructions.
3.5 Each Hardware Product offered by Doyes is eligible for this Limited Warranty, provided that this Limited Warranty does not apply to:
Consumable parts;
Cosmetic imperfections;
Damage caused by you or a third party, whether through accident, misuse, improper maintenance, or exposure to an unsuitable environment;
Damage caused by natural disasters or power surges;
Defects caused by normal wear and tear or otherwise due to the normal aging of the Hardware Product;
Items that, based on information Doyes receives from relevant public authorities, have been stolen and you cannot prove in any way that you are the purchaser (e.g., by presenting proof of purchase);
Items where the serial number has been defaced or removed; or
Items that you have not fully paid for or which were provided on a free or demo basis.
3.6 Warranty repairs are performed at our facilities in New York City. You are responsible for paying for warranty repair shipments to Doyes. Please allow 4-6 weeks for repair.
4. Statutory Warranties
The law of the jurisdiction (e.g., state or country) where you purchased a Hardware Product may provide statutory warranties that are broader than those provided in this Agreement. To the extent those warranties apply and cannot be waived, Doyes will comply with them.
5. Non-warranty Repairs
For defects or damage not subject to the Limited Warranty, you may contact us to inquire about repair options. If Doyes determines that a returned Hardware Product is not subject to the Limited Warranty, Doyes will contact you to discuss repair options (if any). Doyes may decline to repair any Hardware Product. If Doyes is willing and able to repair a Hardware Product, it will quote a fee. If you accept and pay the quoted fee, Doyes will use commercially reasonable efforts to repair and return the repaired item. You must pay all shipping and handling fees for non-warranty repairs.
6. Product Return Procedures
6.1 To return a Hardware Product, whether for refund or repair, you must first contact us to obtain a Return Merchandise Authorization (RMA) number. Please see our contact information in Section 10 .
6.2 You must provide all requested information in the form we provide. After you complete the form, we will provide return instructions. You must follow these instructions. If the item is a device with storage media, you must delete any personal or confidential information and back up any data. We will not be responsible for any data loss or exposure.
6.3 If Doyes determines that you were not eligible for the Refund Policy or Limited Warranty, you must reimburse Doyes for its out-of-pocket shipping costs.
7. Warranty Limitations
7.1 EXCEPT AS EXPRESSLY SET FORTH HEREIN, DOYES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY . No Doyes reseller, agent, or employee is authorized to make any modification, extension, or addition to the Limited Warranty. Among other things, Doyes does not warrant that:
The Hardware Product will suit your needs;
The operation of the Hardware Product, in isolation or in conjunction with any other product or service we offer, will be uninterrupted or error-free;
The Hardware Product will operate with any third-party product or software, except for the operating systems and/or web browsers listed on the packaging; or
Doyes will continue to support the Hardware Product or make other products and services that are compatible with it.
7.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, Doyes WILL NOT BE LIABLE FOR THIRD-PARTY CLAIMS AGAINST YOU; LOSS OR EXPOSURE OF DATA; INJURY RESULTING FROM IMPROPER HARDWARE USAGE; SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES; LOSS OF BUSINESS, REVENUE, COST-SAVINGS, PROFITS, OR GOODWILL; OR DAMAGES EXCEEDING THE AMOUNT YOU ACTUALLY PAID FOR THE HARDWARE PRODUCT(S).
8. Customer Information
In purchasing Hardware Products and/or requesting a refund, Limited Warranty repair, or other service from us, you may provide us with certain personal information including your name, address, phone number, and email address. We may use this information to, among other things, fulfill requests that you have made, issue product recalls, provide safety notices, and provide software or firmware updates (if applicable). We may share your information with authorized vendors (e.g., delivery companies) to fulfill the foregoing purposes. For more information, please see our Privacy Policy.
9. General Terms
This Agreement contains the full agreement of the parties with respect to the subject matter hereof and shall be governed by the law of the State of New York without regard to conflicts of law principles. Any dispute between you and Doyes arising out of or relating to this Agreement or any Hardware Product shall be commenced in the federal or state courts located in New York County, New York. IN ANY SUCH ACTION, BOTH YOU AND Doyes IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY . If any term of this Agreement is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
10. Contact Information
For support, refund, and warranty inquiries, please contact us at:
Doyes Support:
Email us adam@doyestech.com
Doyes Privacy Policy
LAST UPDATED: Mar 13, 2022
This Privacy Policy explains the information that Doyes collects when you use its
products and services, how that information is used, with whom it may be shared, and your
privacy choices.
1. Introduction
Who We Are and What We Do
This Privacy Policy covers the data processing activities of Doyestech Inc. (“Doyes,”
“we” “us” or “our”). We manufacture and sell portable cameras and accessories which
allow users to live stream and produce video, and offer related services through our
website (https://doyestech.com)
Acceptance and Changes
By purchasing our product, or registering for, downloading, or using our services, you
accept this Privacy Policy, which is part of our Terms of Service. We may modify this
Privacy Policy from time to time. We will post any modified version of our Privacy Policy
at this URL. If we change the Privacy Policy in a way that materially lessens our
commitments to you, we will provide notice to registered users by email or other methods.
2. Children’s Privacy
We do not knowingly collect information of persons who are under the minimum required ages
specified herein. You must be 18 years of age, or the age of majority in your province,
territory or country, to use our services. Individuals under the age of 18, or applicable
age of majority, may utilize the services only with the involvement of a parent or legal
guardian, and under such person’s account.
3. Data
We Collect About You
We collect information about you when you use our services. Collected information may
include or reflect personal information that could identify you, as well as non-personal
information. We refer to your information as “your data” for short.
Account Information
To create an account, you must provide a valid email address and password. If you choose to
sign-up and/or authenticate using a third-party account (e.g., Vimeo), you authorize us to
obtain account information from the third-party platform.
Financial Information
To buy an item, you may need to provide a valid payment method. Your payment information
will be collected and processed by our authorized payment vendors. We do not directly
collect or store credit or debit card numbers ourselves in the ordinary course of
processing transactions. If we allow purchase through a third-party platform (i.e., in-app
purchase), the payment method stored with the third-party platform will be charged.
Content
Accountholders may create a profile and upload or live stream audio or visual content.
Depending on your privacy settings, this information may be accessed by others.
Other Information You May Submit
You may submit data to us for limited purposes such as ordering a product; requesting
customer support; answering a questionnaire; participating in a study; entering contests or
sweepstakes; or signing up to receive communications from us.
Automatically-Collected Information
We automatically collect certain types of data when you use our services, regardless of
whether you have an account. This data includes your IP address, technical information
about your device, the web page you visited or search query you entered before reaching us,
and your activities. We may also automatically collect data concerning your use of our
video devices. We may track your activities using cookies and similar technologies. By
using our services, you agree to our use of these methods as set forth in our Cookie
Policy.
Physical Products
We collect your shipping address to send you products you have ordered. We may
automatically collect data concerning your use of our video devices.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include
data you submit (such as payment information) or automatically-collected information (in
the case of third-party analytics providers and advertisers).
We may obtain data from third parties about you. We may combine that data with information
that we have collected. For example, some advertisers or advertising platforms may allow us
to determine what other online services you might use so that we may place relevant ads on
those services.
4. How We Use Your Data
We may use your data for the following purposes:
Identification and authentication: We use your data to verify you when you access your
account.
Operating our services: We use your data to provide our services, process and fulfill
orders, provide customer support, and to otherwise comply with our contractual obligations
to you. We (and/or our third-party vendors) use your financial information to process
purchases made by you and to pay you amounts you have earned.
Communicating with you: We use your data when we communicate with you (e.g., when we
respond to a customer support or other inquiry).
Improving our services: We use your data to understand how our products and services are
being used and how we can improve them.
Customizing your experience: We use your data to personalize the service to you. This may
include remembering your preferences for language or volume.
Marketing and advertising: We use your data to display ads and send you offers. We may also
use your data in delivering third-party advertisements to you. This may include “targeted
ads” based upon your activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal
rights and prevent abuse of our service.
Legal compliance: We use your data where we are legally required to do so. For example, we
may need to gather your data to respond to a subpoena or court order.
We may use algorithms and other automated means to implement any of the above.
5. With Whom We Share Your Data
We share data with third parties as follows:
As you instruct: We may make your content available to others as you instruct in using our
services. We may share your data with persons or third parties to whom you have granted
account-level access.
With your consent: We may share your data with third parties where we have obtained your
express consent to do so. You may revoke these consents.
Authorized vendors: We may share your data with third-party vendors that help us operate
our services, process orders, and comply with your instructions and our contractual
obligations. This includes payment processors, cloud-based hosting services, monitoring
services, email service providers, quality assurance and testing vendors, fraud and abuse
prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
Advertising: We may share your data with advertising companies to display relevant ads to
you. Unless you expressly agree, we will not share or sell your name, email address, or
physical address with such persons.
Analytics: We may share your data with persons who provide analytics showing how customers
are using our services.
Affiliates and advisors: We may share your data with our auditors and advisors for
planning, financial reporting, accounting, auditing, tax filings, and legal compliance.
Certain legal situations: We may share your data where we believe disclosure is necessary
to comply with a legal obligation or in connection with a corporate transaction as
discussed in Section
6.
Aggregated or anonymized information:
We may publicly disclose non-personal aggregated or
anonymized information such as our number of visitors and registered users.
We use reasonable efforts to vet vendors for their privacy and data security practices. We
require that such vendors agree to protect the data we share.
6. Legal-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas,
etc.) that we receive from government authorities or parties to legal proceedings.
We may share your data with potential transaction partners, advisors, and others in the
event our company is, in whole or part, acquired by a third party. In such case, we will
use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.
7. Data Retention
We retain your data for as long as you have an account. When you close an account, we will
delete its content, including its videos. We may retain logs of automatically collected
information (for internal analytics); your email address; your purchase information;
communications with you; and your transactional information (for auditing, tax, and
financial purposes). When we no longer have a business reason for retaining data, we will
delete or anonymize it.
8. Your Privacy Choices
We enable you to make numerous choices about your data:
You may choose not to provide us with certain information. For example, you may choose not
to create an account or not to provide optional account information.
You may change or correct information voluntarily submitted to us.
You may opt out of receiving commercial emails from us.
You may limit the use of cookies. See our Cookie Policy for options.
You may close your account.
Users from certain countries may have additional rights. See Section 12 for more details.
9. Communications From Us
Emails
By creating an account, you consent to receive commercial emails from us. Users from
certain countries may have the ability to opt out or opt in at the time of account
creation.
10. Protecting Your Information
We use physical, technical, and organizational security measures to safeguard your data
from unauthorized or accidental disclosure. Despite these efforts, no information system
can be 100% secure, so we cannot guarantee the absolute security of your information.
Users also have a role to play in keeping their data safe. You should only grant access
rights to people who you know and trust, and, even then, you should be careful in granting
all access rights. You should monitor your account regularly. If you believe that someone
has gained access to your account without your permission, please contact us immediately.
11. Third Party Services
We may provide links to online services that we do not own or operate. These services fall
outside of this Privacy Policy and we have no control over the data they collect. Once on a
third-party site, your data may be collected by others. We encourage you to read the
privacy policies of such services before using them.
12. International Data Transfers and Certain User Rights
12.1 Location of Data
Doyes is based in the United States. We provide services globally using computer
systems, servers, and databases located in the U.S. When you use our services from outside
of the U.S., your information will be transferred to, stored in, and processed in the U.S.
and other countries. Please note that U.S. data and privacy laws may not be as
comprehensive as those in your country. Residents of certain countries may be subject to
additional protections as set forth in Sections
12.2 and 12.3 below.
12.2 GDPR (EEA Users)
This Section 12.2 applies only to natural persons residing in the European Economic Area
(for the purpose of this section only, “you” or “your” shall be limited accordingly).
It is Doyes’s policy to comply with the EU’s General Data Protection Regulation
(GDPR). In accordance with the GDPR, whenever we process your data for one of the purposes
described in Section
4, we have determined that there is a lawful basis for that processing
activity.
We may transfer your personal information from your home country to the U.S. (or other
countries) based upon our use of Standard Contractual Clauses (also known as “Model
Clauses”) where appropriate.
You have the right to: opt out of non-essential cookies (see our Cookie Policy); access,
correct, delete, restrict, or object to our use of your personal information; be forgotten;
port your data; and withdraw consents. We will endeavor to process requests within one
month. Please note that we may not be able to comply with requests to the extent that they
would cause us to violate any law or infringe any other person’s rights. We reserve the
right to request appropriate identification. We will process requests free of charge unless
they would impose an unreasonable cost on us.
We are committed to working with you to obtain a fair resolution of any privacy related
issue. You also have the right to file a complaint with the supervisory data protection
authority of your jurisdiction.
12.3 California User Rights
California residents have the right to opt out of disclosing information to third parties
for the purpose of allowing such third parties to directly market their products and
services. At this time, we do not engage in this type of disclosure. If you have questions,
please contact us.
13. How to Contact Us
For any questions, inquiries, or complaints relating to your privacy, please contact us by
email: adam@doyestech.com
Doyes
This website is operated by Doyes. Throughout the site, the terms “we”, “us” and “our” refer to Doyes. Doyes offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
(if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We
may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall GiftsPost, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GiftsPost and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION
16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Doyes. (“Doyes,” “ we,” or “ our”) offers Doyes-branded hardware products, including Doyes cameras and accessories (collectively, “ Hardware Products”). This document (the “Agreement”) sets forth the limited warranties we offer and the terms of sale for Hardware Products that we directly sell.
1. Terms of Sale for Direct Purchases
1.1 Doyes may sell you Hardware Products directly. You must pay Doyes the prices displayed at checkout (for website purchases) or in your purchase order, as applicable, plus applicable taxes and shipping and handling fees.
2. 30-day Refund Policy for Direct Purchases of Doyes Cameras
2.1 Subject to the terms and conditions hereof, persons who purchase eligible Doyes cameras directly from Doyestech.com have thirty (30) days from the date of purchase to return the Doyes camera for a refund less shipping and handling fees (“ Refund Policy”).
2.2 If the packaging has been opened, we may charge a restocking fee equal to 20% of the purchase price. If the returned item is damaged (and not covered under the Limited Warranty) or missing parts or documentation, we may deny or reduce the refund. If you purchase a Doyes camera through a third-party retailer, please see that retailer’s refund policy.
2.3 To request a refund, you must follow the return instructions set forth in Section 6 and ship the item to us within thirty (30) days of your purchase. For clarity, you are deemed to have shipped the item on the date you deliver it to a shipping carrier in accordance with our return instructions.
2.4 The following items are not eligible under our Refund Policy:
Items that were sold as part of a bundle with software or software-as-a-service (SaaS) products and were not separately priced;
Items that were sold to an invoiced account;
Items that were provided on a free or demo basis;
Previously used or “AS IS” items that were marked as such;
Items that were subject to a special offer that disclaimed any refund policy;
Items purchased for resale or export; and
Non-camera accessories (such as a case or stand).
2.5 You will receive any refund through your payment method or by check. Please allow 2-4 weeks for refund processing. All refunded amounts will be paid in, at Doyes' option, U.S. dollars or your local currency.
3. Limited Warranty for Hardware Products
3.1 Subject to the terms and conditions hereof, Doyes warrants to each person who purchases an eligible Hardware Product directly from Doyes or one of its authorized dealers that the item will be free from defects in materials or workmanship (the “Limited Warranty ”) for the following periods:
Hardware Product Limited Warranty Period
Doyes' cameras 1 year
All other Hardware Products not elsewhere specified or included 90 days
3.2 The Limited Warranty begins on the date of purchase. If Doyes provides a repaired or replacement item pursuant to the Limited Warranty, the warranty period will continue through the greater of the original one-year period or ninety (90) days after you receive the repaired or replacement item.
3.3 Where a Hardware Product does not comply with the Limited Warranty, Doyes will, at its option, (a) repair the item; (b) replace it with a new or refurbished item; (c) replace it with a substitute item that provides equivalent functionality (but only if the returned item is no longer in stock); or (d) provide a refund of the amounts actually paid by you (in the case of items sold directly by Doyes only). This is your sole remedy under the Limited Warranty.
3.4 To invoke the Limited Warranty, you must follow the return instructions set forth in Section 6 and ship the Hardware Product to us on or before the end of the warranty period. For clarity, you are deemed to have shipped the item on the date you deliver it to a shipping carrier in accordance with our return instructions.
3.5 Each Hardware Product offered by Doyes is eligible for this Limited Warranty, provided that this Limited Warranty does not apply to:
Consumable parts;
Cosmetic imperfections;
Damage caused by you or a third party, whether through accident, misuse, improper maintenance, or exposure to an unsuitable environment;
Damage caused by natural disasters or power surges;
Defects caused by normal wear and tear or otherwise due to the normal aging of the Hardware Product;
Items that, based on information Doyes receives from relevant public authorities, have been stolen and you cannot prove in any way that you are the purchaser (e.g., by presenting proof of purchase);
Items where the serial number has been defaced or removed; or
Items that you have not fully paid for or which were provided on a free or demo basis.
3.6 Warranty repairs are performed at our facilities in New York City. You are responsible for paying for warranty repair shipments to Doyes. Please allow 4-6 weeks for repair.
4. Statutory Warranties
The law of the jurisdiction (e.g., state or country) where you purchased a Hardware Product may provide statutory warranties that are broader than those provided in this Agreement. To the extent those warranties apply and cannot be waived, Doyes will comply with them.
5. Non-warranty Repairs
For defects or damage not subject to the Limited Warranty, you may contact us to inquire about repair options. If Doyes determines that a returned Hardware Product is not subject to the Limited Warranty, Doyes will contact you to discuss repair options (if any). Doyes may decline to repair any Hardware Product. If Doyes is willing and able to repair a Hardware Product, it will quote a fee. If you accept and pay the quoted fee, Doyes will use commercially reasonable efforts to repair and return the repaired item. You must pay all shipping and handling fees for non-warranty repairs.
6. Product Return Procedures
6.1 To return a Hardware Product, whether for refund or repair, you must first contact us to obtain a Return Merchandise Authorization (RMA) number. Please see our contact information in Section 10 .
6.2 You must provide all requested information in the form we provide. After you complete the form, we will provide return instructions. You must follow these instructions. If the item is a device with storage media, you must delete any personal or confidential information and back up any data. We will not be responsible for any data loss or exposure.
6.3 If Doyes determines that you were not eligible for the Refund Policy or Limited Warranty, you must reimburse Doyes for its out-of-pocket shipping costs.
7. Warranty Limitations
7.1 EXCEPT AS EXPRESSLY SET FORTH HEREIN, DOYES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY . No Doyes reseller, agent, or employee is authorized to make any modification, extension, or addition to the Limited Warranty. Among other things, Doyes does not warrant that:
The Hardware Product will suit your needs;
The operation of the Hardware Product, in isolation or in conjunction with any other product or service we offer, will be uninterrupted or error-free;
The Hardware Product will operate with any third-party product or software, except for the operating systems and/or web browsers listed on the packaging; or
Doyes will continue to support the Hardware Product or make other products and services that are compatible with it.
7.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, Doyes WILL NOT BE LIABLE FOR THIRD-PARTY CLAIMS AGAINST YOU; LOSS OR EXPOSURE OF DATA; INJURY RESULTING FROM IMPROPER HARDWARE USAGE; SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES; LOSS OF BUSINESS, REVENUE, COST-SAVINGS, PROFITS, OR GOODWILL; OR DAMAGES EXCEEDING THE AMOUNT YOU ACTUALLY PAID FOR THE HARDWARE PRODUCT(S).
8. Customer Information
In purchasing Hardware Products and/or requesting a refund, Limited Warranty repair, or other service from us, you may provide us with certain personal information including your name, address, phone number, and email address. We may use this information to, among other things, fulfill requests that you have made, issue product recalls, provide safety notices, and provide software or firmware updates (if applicable). We may share your information with authorized vendors (e.g., delivery companies) to fulfill the foregoing purposes. For more information, please see our Privacy Policy.
9. General Terms
This Agreement contains the full agreement of the parties with respect to the subject matter hereof and shall be governed by the law of the State of New York without regard to conflicts of law principles. Any dispute between you and Doyes arising out of or relating to this Agreement or any Hardware Product shall be commenced in the federal or state courts located in New York County, New York. IN ANY SUCH ACTION, BOTH YOU AND Doyes IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY . If any term of this Agreement is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
10. Contact Information
For support, refund, and warranty inquiries, please contact us at:
Doyes Support:
Email us adam@doyestech.com
Shipping policy
Affected by Covid-19, there will be some delay on the delivery.
Shipping cost
Free shipping
Delivery Method
Doyes use one of the following carriers to deliver your order:DHL, Fedex, EMS, UPS, FedEx is the priority choice on default.Regular deliveries to most metro areas should be within 3-7 business days.
For other rural areas, orders should be delivered within 7-15 business days.
Where can we deliver the package to?
We can ship United States/Canada/United Kindom/German/France/Italy/New Zealand/Australia/Poland
The rest can not.
Processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
About Customs Tax
Customers are responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of China may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Doyes has no control over these charges.
Order Tracking
When an item from your order has been shipped, we will send you a shipping confirmation email which will include a tracking number that enables you to track the progress of the packages from our warehouse to the address you specified. Please note that it may take up to 24 hours before your order tracking information is available from the carrier's tracking system. That means even though your package has already shipped to you from our warehouse, the carrier may not be able to provide any information about your package for up to 24 hours.
Please contact our Customer Service via adam@doyestech.com if you have any problem, you will receive a response as soon as possible.
Doyes Privacy Policy
LAST UPDATED: Mar 13, 2022
This Privacy Policy explains the information that Doyes collects when you use its
products and services, how that information is used, with whom it may be shared, and your
privacy choices.
1. Introduction
Who We Are and What We Do
This Privacy Policy covers the data processing activities of Doyestech Inc. (“Doyes,”
“we” “us” or “our”). We manufacture and sell portable cameras and accessories which
allow users to live stream and produce video, and offer related services through our
website (https://doyestech.com)
Acceptance and Changes
By purchasing our product, or registering for, downloading, or using our services, you
accept this Privacy Policy, which is part of our Terms of Service. We may modify this
Privacy Policy from time to time. We will post any modified version of our Privacy Policy
at this URL. If we change the Privacy Policy in a way that materially lessens our
commitments to you, we will provide notice to registered users by email or other methods.
2. Children’s Privacy
We do not knowingly collect information of persons who are under the minimum required ages
specified herein. You must be 18 years of age, or the age of majority in your province,
territory or country, to use our services. Individuals under the age of 18, or applicable
age of majority, may utilize the services only with the involvement of a parent or legal
guardian, and under such person’s account.
3. Data
We Collect About You
We collect information about you when you use our services. Collected information may
include or reflect personal information that could identify you, as well as non-personal
information. We refer to your information as “your data” for short.
Account Information
To create an account, you must provide a valid email address and password. If you choose to
sign-up and/or authenticate using a third-party account (e.g., Vimeo), you authorize us to
obtain account information from the third-party platform.
Financial Information
To buy an item, you may need to provide a valid payment method. Your payment information
will be collected and processed by our authorized payment vendors. We do not directly
collect or store credit or debit card numbers ourselves in the ordinary course of
processing transactions. If we allow purchase through a third-party platform (i.e., in-app
purchase), the payment method stored with the third-party platform will be charged.
Content
Accountholders may create a profile and upload or live stream audio or visual content.
Depending on your privacy settings, this information may be accessed by others.
Other Information You May Submit
You may submit data to us for limited purposes such as ordering a product; requesting
customer support; answering a questionnaire; participating in a study; entering contests or
sweepstakes; or signing up to receive communications from us.
Automatically-Collected Information
We automatically collect certain types of data when you use our services, regardless of
whether you have an account. This data includes your IP address, technical information
about your device, the web page you visited or search query you entered before reaching us,
and your activities. We may also automatically collect data concerning your use of our
video devices. We may track your activities using cookies and similar technologies. By
using our services, you agree to our use of these methods as set forth in our Cookie
Policy.
Physical Products
We collect your shipping address to send you products you have ordered. We may
automatically collect data concerning your use of our video devices.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include
data you submit (such as payment information) or automatically-collected information (in
the case of third-party analytics providers and advertisers).
We may obtain data from third parties about you. We may combine that data with information
that we have collected. For example, some advertisers or advertising platforms may allow us
to determine what other online services you might use so that we may place relevant ads on
those services.
4. How We Use Your Data
We may use your data for the following purposes:
Identification and authentication: We use your data to verify you when you access your
account.
Operating our services: We use your data to provide our services, process and fulfill
orders, provide customer support, and to otherwise comply with our contractual obligations
to you. We (and/or our third-party vendors) use your financial information to process
purchases made by you and to pay you amounts you have earned.
Communicating with you: We use your data when we communicate with you (e.g., when we
respond to a customer support or other inquiry).
Improving our services: We use your data to understand how our products and services are
being used and how we can improve them.
Customizing your experience: We use your data to personalize the service to you. This may
include remembering your preferences for language or volume.
Marketing and advertising: We use your data to display ads and send you offers. We may also
use your data in delivering third-party advertisements to you. This may include “targeted
ads” based upon your activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal
rights and prevent abuse of our service.
Legal compliance: We use your data where we are legally required to do so. For example, we
may need to gather your data to respond to a subpoena or court order.
We may use algorithms and other automated means to implement any of the above.
5. With Whom We Share Your Data
We share data with third parties as follows:
As you instruct: We may make your content available to others as you instruct in using our
services. We may share your data with persons or third parties to whom you have granted
account-level access.
With your consent: We may share your data with third parties where we have obtained your
express consent to do so. You may revoke these consents.
Authorized vendors: We may share your data with third-party vendors that help us operate
our services, process orders, and comply with your instructions and our contractual
obligations. This includes payment processors, cloud-based hosting services, monitoring
services, email service providers, quality assurance and testing vendors, fraud and abuse
prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
Advertising: We may share your data with advertising companies to display relevant ads to
you. Unless you expressly agree, we will not share or sell your name, email address, or
physical address with such persons.
Analytics: We may share your data with persons who provide analytics showing how customers
are using our services.
Affiliates and advisors: We may share your data with our auditors and advisors for
planning, financial reporting, accounting, auditing, tax filings, and legal compliance.
Certain legal situations: We may share your data where we believe disclosure is necessary
to comply with a legal obligation or in connection with a corporate transaction as
discussed in Section
6.
Aggregated or anonymized information:
We may publicly disclose non-personal aggregated or
anonymized information such as our number of visitors and registered users.
We use reasonable efforts to vet vendors for their privacy and data security practices. We
require that such vendors agree to protect the data we share.
6. Legal-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas,
etc.) that we receive from government authorities or parties to legal proceedings.
We may share your data with potential transaction partners, advisors, and others in the
event our company is, in whole or part, acquired by a third party. In such case, we will
use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.
7. Data Retention
We retain your data for as long as you have an account. When you close an account, we will
delete its content, including its videos. We may retain logs of automatically collected
information (for internal analytics); your email address; your purchase information;
communications with you; and your transactional information (for auditing, tax, and
financial purposes). When we no longer have a business reason for retaining data, we will
delete or anonymize it.
8. Your Privacy Choices
We enable you to make numerous choices about your data:
You may choose not to provide us with certain information. For example, you may choose not
to create an account or not to provide optional account information.
You may change or correct information voluntarily submitted to us.
You may opt out of receiving commercial emails from us.
You may limit the use of cookies. See our Cookie Policy for options.
You may close your account.
Users from certain countries may have additional rights. See Section 12 for more details.
9. Communications From Us
Emails
By creating an account, you consent to receive commercial emails from us. Users from
certain countries may have the ability to opt out or opt in at the time of account
creation.
10. Protecting Your Information
We use physical, technical, and organizational security measures to safeguard your data
from unauthorized or accidental disclosure. Despite these efforts, no information system
can be 100% secure, so we cannot guarantee the absolute security of your information.
Users also have a role to play in keeping their data safe. You should only grant access
rights to people who you know and trust, and, even then, you should be careful in granting
all access rights. You should monitor your account regularly. If you believe that someone
has gained access to your account without your permission, please contact us immediately.
11. Third Party Services
We may provide links to online services that we do not own or operate. These services fall
outside of this Privacy Policy and we have no control over the data they collect. Once on a
third-party site, your data may be collected by others. We encourage you to read the
privacy policies of such services before using them.
12. International Data Transfers and Certain User Rights
12.1 Location of Data
Doyes is based in the United States. We provide services globally using computer
systems, servers, and databases located in the U.S. When you use our services from outside
of the U.S., your information will be transferred to, stored in, and processed in the U.S.
and other countries. Please note that U.S. data and privacy laws may not be as
comprehensive as those in your country. Residents of certain countries may be subject to
additional protections as set forth in Sections
12.2 and 12.3 below.
12.2 GDPR (EEA Users)
This Section 12.2 applies only to natural persons residing in the European Economic Area
(for the purpose of this section only, “you” or “your” shall be limited accordingly).
It is Doyes’s policy to comply with the EU’s General Data Protection Regulation
(GDPR). In accordance with the GDPR, whenever we process your data for one of the purposes
described in Section
4, we have determined that there is a lawful basis for that processing
activity.
We may transfer your personal information from your home country to the U.S. (or other
countries) based upon our use of Standard Contractual Clauses (also known as “Model
Clauses”) where appropriate.
You have the right to: opt out of non-essential cookies (see our Cookie Policy); access,
correct, delete, restrict, or object to our use of your personal information; be forgotten;
port your data; and withdraw consents. We will endeavor to process requests within one
month. Please note that we may not be able to comply with requests to the extent that they
would cause us to violate any law or infringe any other person’s rights. We reserve the
right to request appropriate identification. We will process requests free of charge unless
they would impose an unreasonable cost on us.
We are committed to working with you to obtain a fair resolution of any privacy related
issue. You also have the right to file a complaint with the supervisory data protection
authority of your jurisdiction.
12.3 California User Rights
California residents have the right to opt out of disclosing information to third parties
for the purpose of allowing such third parties to directly market their products and
services. At this time, we do not engage in this type of disclosure. If you have questions,
please contact us.
13. How to Contact Us
For any questions, inquiries, or complaints relating to your privacy, please contact us by
email: adam@doyestech.com
Doyes
This website is operated by Doyes. Throughout the site, the terms “we”, “us” and “our” refer to Doyes. Doyes offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
(if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We
may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall GiftsPost, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless GiftsPost and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION
16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.