LAST UPDATED: Aug 13, 2019
products and services, how that information is used, with whom it may be shared, and your
Who We Are and What We Do
“we” “us” or “our”). We manufacture and sell portable cameras and accessories which
allow users to live stream and produce video, and offer related services through our
Acceptance and Changes
By purchasing our product, or registering for, downloading, or using our services, you
commitments to you, we will provide notice to registered users by email or other methods.
2. Children’s Privacy
We do not knowingly collect information of persons who are under the minimum required ages
specified herein. You must be 18 years of age, or the age of majority in your province,
territory or country, to use our services. Individuals under the age of 18, or applicable
age of majority, may utilize the services only with the involvement of a parent or legal
guardian, and under such person’s account.
3. Data We Collect About You
We collect information about you when you use our services. Collected information may
include or reflect personal information that could identify you, as well as non-personal
information. We refer to your information as “your data” for short.
To create an account, you must provide a valid email address and password. If you choose to
sign-up and/or authenticate using a third-party account (e.g., Vimeo), you authorize us to
obtain account information from the third-party platform.
To buy an item, you may need to provide a valid payment method. Your payment information
will be collected and processed by our authorized payment vendors. We do not directly
collect or store credit or debit card numbers ourselves in the ordinary course of
processing transactions. If we allow purchase through a third-party platform (i.e., in-app
purchase), the payment method stored with the third-party platform will be charged.
Accountholders may create a profile and upload or live stream audio or visual content.
Depending on your privacy settings, this information may be accessed by others.
Other Information You May Submit
You may submit data to us for limited purposes such as ordering a product; requesting
customer support; answering a questionnaire; participating in a study; entering contests or
sweepstakes; or signing up to receive communications from us.
We automatically collect certain types of data when you use our services, regardless of
whether you have an account. This data includes your IP address, technical information
about your device, the web page you visited or search query you entered before reaching us,
and your activities. We may also automatically collect data concerning your use of our
video devices. We may track your activities using cookies and similar technologies. By
using our services, you agree to our use of these methods as set forth in our Cookie
We collect your shipping address to send you products you have ordered. We may
automatically collect data concerning your use of our video devices.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include
data you submit (such as payment information) or automatically-collected information (in
the case of third-party analytics providers and advertisers).
We may obtain data from third parties about you. We may combine that data with information
that we have collected. For example, some advertisers or advertising platforms may allow us
to determine what other online services you might use so that we may place relevant ads on
4. How We Use Your Data
We may use your data for the following purposes:
Identification and authentication: We use your data to verify you when you access your
Operating our services: We use your data to provide our services, process and fulfill
orders, provide customer support, and to otherwise comply with our contractual obligations
to you. We (and/or our third-party vendors) use your financial information to process
purchases made by you and to pay you amounts you have earned.
Communicating with you: We use your data when we communicate with you (e.g., when we
respond to a customer support or other inquiry).
Improving our services: We use your data to understand how our products and services are
being used and how we can improve them.
Customizing your experience: We use your data to personalize the service to you. This may
include remembering your preferences for language or volume.
Marketing and advertising: We use your data to display ads and send you offers. We may also
use your data in delivering third-party advertisements to you. This may include “targeted
ads” based upon your activities.
Exercising our rights: Where reasonably necessary, we use your data to exercise our legal
rights and prevent abuse of our service.
Legal compliance: We use your data where we are legally required to do so. For example, we
may need to gather your data to respond to a subpoena or court order.
We may use algorithms and other automated means to implement any of the above.
5. With Whom We Share Your Data
We share data with third parties as follows:
As you instruct: We may make your content available to others as you instruct in using our
services. We may share your data with persons or third parties to whom you have granted
With your consent: We may share your data with third parties where we have obtained your
express consent to do so. You may revoke these consents.
Authorized vendors: We may share your data with third-party vendors that help us operate
our services, process orders, and comply with your instructions and our contractual
obligations. This includes payment processors, cloud-based hosting services, monitoring
services, email service providers, quality assurance and testing vendors, fraud and abuse
prevention vendors, customer relations management (CRM) vendors, and shipment vendors.
Advertising: We may share your data with advertising companies to display relevant ads to
you. Unless you expressly agree, we will not share or sell your name, email address, or
physical address with such persons.
Analytics: We may share your data with persons who provide analytics showing how customers
are using our services.
Affiliates and advisors: We may share your data with our auditors and advisors for
planning, financial reporting, accounting, auditing, tax filings, and legal compliance.
Certain legal situations: We may share your data where we believe disclosure is necessary
to comply with a legal obligation or in connection with a corporate transaction as
discussed in Section 6.
Aggregated or anonymized information: We may publicly disclose non-personal aggregated or
anonymized information such as our number of visitors and registered users.
We use reasonable efforts to vet vendors for their privacy and data security practices. We
require that such vendors agree to protect the data we share.
6. Legal-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas,
etc.) that we receive from government authorities or parties to legal proceedings.
We may share your data with potential transaction partners, advisors, and others in the
event our company is, in whole or part, acquired by a third party. In such case, we will
7. Data Retention
We retain your data for as long as you have an account. When you close an account, we will
delete its content, including its videos. We may retain logs of automatically collected
information (for internal analytics); your email address; your purchase information;
communications with you; and your transactional information (for auditing, tax, and
financial purposes). When we no longer have a business reason for retaining data, we will
delete or anonymize it.
8. Your Privacy Choices
We enable you to make numerous choices about your data:
You may choose not to provide us with certain information. For example, you may choose not
to create an account or not to provide optional account information.
You may change or correct information voluntarily submitted to us.
You may opt out of receiving commercial emails from us.
You may close your account.
Users from certain countries may have additional rights. See Section 12 for more details.
9. Communications From Us
By creating an account, you consent to receive commercial emails from us. Users from
certain countries may have the ability to opt out or opt in at the time of account
10. Protecting Your Information
We use physical, technical, and organizational security measures to safeguard your data
from unauthorized or accidental disclosure. Despite these efforts, no information system
can be 100% secure, so we cannot guarantee the absolute security of your information.
Users also have a role to play in keeping their data safe. You should only grant access
rights to people who you know and trust, and, even then, you should be careful in granting
all access rights. You should monitor your account regularly. If you believe that someone
has gained access to your account without your permission, please contact us immediately.
11. Third Party Services
We may provide links to online services that we do not own or operate. These services fall
third-party site, your data may be collected by others. We encourage you to read the
privacy policies of such services before using them.
12. International Data Transfers and Certain User Rights
12.1 Location of Data
Doyes is based in the United States. We provide services globally using computer
systems, servers, and databases located in the U.S. When you use our services from outside
of the U.S., your information will be transferred to, stored in, and processed in the U.S.
and other countries. Please note that U.S. data and privacy laws may not be as
comprehensive as those in your country. Residents of certain countries may be subject to
additional protections as set forth in Sections 12.2 and 12.3 below.
12.2 GDPR (EEA Users)
This Section 12.2 applies only to natural persons residing in the European Economic Area
(for the purpose of this section only, “you” or “your” shall be limited accordingly).
It is Doyes’s policy to comply with the EU’s General Data Protection Regulation
(GDPR). In accordance with the GDPR, whenever we process your data for one of the purposes
described in Section 4, we have determined that there is a lawful basis for that processing
We may transfer your personal information from your home country to the U.S. (or other
countries) based upon our use of Standard Contractual Clauses (also known as “Model
Clauses”) where appropriate.
correct, delete, restrict, or object to our use of your personal information; be forgotten;
port your data; and withdraw consents. We will endeavor to process requests within one
month. Please note that we may not be able to comply with requests to the extent that they
would cause us to violate any law or infringe any other person’s rights. We reserve the
right to request appropriate identification. We will process requests free of charge unless
they would impose an unreasonable cost on us.
We are committed to working with you to obtain a fair resolution of any privacy related
issue. You also have the right to file a complaint with the supervisory data protection
authority of your jurisdiction.
12.3 California User Rights
California residents have the right to opt out of disclosing information to third parties
for the purpose of allowing such third parties to directly market their products and
services. At this time, we do not engage in this type of disclosure. If you have questions,
please contact us.
13. How to Contact Us
For any questions, inquiries, or complaints relating to your privacy, please contact us by